At Carlton Senior Living we are guided by our Unique Service Principles. You may be asking the question…”What makes Carlton Senior Living communities different than other retirement communities?” The answer is simple…it’s our Unique Service Principles! These principles are steeped in our ability to love, honor and provide for our residents.
Family Connection Involvement
We are Family Owned and Involved and consider our staff, residents, and their families to be an integral part of our extended family. Our owners, Tom MacDonald and Don Engle, and their families have promoted family involvement for over 20 years in this industry. It has been their goal to make residents, their family and friends, and staff feel an equal part of each community. We do this through semi-annual Family Care Conferences to assess the changing needs of our residents. We also have an annual Family Connection BBQ at each community, monthly family brunches, and monthly meal tickets to encourage family and friend involvement. Other events occur to strengthen the bond between our family and your family.
70/70 Satisfaction Guarantee
Residents who are 70 years of age upon move-in have 70 days to be one hundred percent satisfied with their community of choice. If for any reason a first-time resident is not satisfied, Carlton Senior Living will refund all rent paid. Download a brochure or ask a Retirement Counselor for more details.
Personal Choice Options
At Carlton Senior Living communities we want YOU to be happy and we feel part of that is making the lifestyle fit YOUR needs, not ours. That is why we have designed options that encourage choice and independence.
With Personal Care Options you pay only for the services you need. Our a la carte pricing allows seniors a level of freedom to choose that other senior care communities just can’t match.
Our Personal Dining packages are unique to the senior hospitality industry. There are no set meal times at Carlton Senior Living communities. Residents choose from ever-changing, seasonal menus in our All-Day Dining Room or quick snack selections from the 24-hour cafe.
And, our Personal Expressions program is designed around your interests and hobbies, and nurtures quality time with family and loved ones.
Respite Resort Stay and Fast Move In Program
Life is unpredictable. Carlton Senior Living wants to take the stress out of the unforeseen need for senior care, which can often require an immediate response. We specialize in crisis management and boast a six-hour turn around from inquiry to move-in. Even if your needs aren’t as immediate, we still offer short-term stay for seniors and their families. Learn more with this brochure.
Diabetic Management Program “Award Winning ‘Best of the Best’ ALFA 2007”
Diabetes is of growing concern in the senior population and Carlton Senior Living is committed to creating better living solutions for diabetics. Our award-winning diabetic management program was recognized as one of the Assisted Living Federation of America’s Best of the Best 2007. Diabetic Management is our specialty and our program offers Licensed Vocational Nursing (LVN) services, medication management, diet and exercise care plans, and more.
‘Our House’ Dementia Care
Many Carlton Senior Living communities offer a quaint, smaller environment known as ‘Our House’ specifically designed for those with dementia related challenges. Our priority is the healthy longevity of our residents with dementia care needs. We focus on socialization, physical stimulation, nutrition and even pet companionship.
Fall Awareness Program “Award Winning ‘Best of the Best’ ALFA 2008″
Preventing injury is paramount and Carlton Senior Living is uniquely tuned to the challenges facing the senior population. To this end, we offer balance fitness and healthy walking classes six times a week, fall awareness seminars, and fall risk assessments. You can calculate fall risk online with our assessment tool or learn more about the fall risk management factors.