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Carlton Senior Living Blog | April 8, 2016 | By Jonita Dixon

Our Commitments To You – Carlton Senior Living

CommitmentsCarlton Senior Living truly values the opinions of our residents and their loved ones. One of the many ways we gather those opinions is through annual surveys conducted through our Home Office. When asked these questions anonymously, our families responded with an overwhelming 100% yes! We never stop striving for excellence at CSL and are honored that our families opinions reflect that.

Some of the anonymous comments from this years survey:

1. The managers and advisers of the Carlton, Davis are conscientious and sensitive of their clients needs and care. They are particularly aware of special and conditional medical necessities and conditions which I expected from aging or untrained personalities. The teachers and workers we have our knowledgeable and appropriately trained and able.

2. Nice building. Nice employees nice dining area nice food. All employees wonderful – great attitude. Grateful to be here.

3. At this time everything is better than I expected – everyone is so friendly and smiling. What I really like is you can be busy or not your choice of all that is offered.

4. Keep up the wonderful jobs.

5. I am very happy and love all the staff such a great place – thank you.

6. This community is the ultimate in living…. Superior! No complaints

7. Resident liaison is doing a fabulous job.

8. I love it here.

9. I would recommend the community in a heartbeat.

10. My father moved into Chateau to early August 2015 after losing his wife at 71 years in March 2015. They had lived in the same house where they raise their family for 59 years. Needless to say his family, kids, we’re anxious about him adjusting to assisted-living so soon after losing his wife. But he has made a great adjustment thanks to the kind conscientious, understanding caregivers and staff. Thank you!! And delicious food.
The Carlton Plaza spoils us in so many ways – there are variety of good food, the accommodating shuttle drivers, the wonderful choice of activities, the relaxed, happy atmosphere, the friendly helpful staff.

11. I am very happy here. I am particularly pleased with the activities. We have the advantage of shopping going to doctor appointments and special luncheons. The personnel are all very, very helpful.

12. I feel that those in charge care enough to help with answers when needed – it is a family type in a friendly relationship. I appreciate the attitude and the set up.

13. So far the staff has all been exceedingly helpful and friendly. We are happy with their experience thus far.

14. Things are going well my mother is secure, comfortable, and worry free. Keep up the good work.