Our Employees Are the Best … We Guarantee It!
Carlton Senior Living has been serving seniors since 1985 when our first community opened. Since then, we have grown with community locations throughout Northern California. Carlton is a family-focused and founded provider of exceptional service and superior care. Our diverse programs and individually tailored services allow residents to move seamlessly between various care levels if and when their needs change. The strong foundation of our company is made possible by our outstanding staff of over 1300. We are devoted to ensuring that each associate is the perfect fit for our residents. They exemplify, as we describe, the “caring gene” that defines one’s commitment to love, honor, and provide for one another through their intrinsic ability to be empathetic.
Our hands-on education and training sets us apart as a company and is a true testament to our investment in our associates. Carlton University creates opportunities for all associates, both new and veteran staff, to feel encouraged, connected, empowered, supported, and successful in their roles. I believe that happy, respected, and knowledgeable individuals will provide outstanding care and excellent customer service to our residents. Upon moving in, our residents and their loved ones instantly become our extended family; in this exchange, we are rewarded with a sense of responsibility and trustworthiness. We take great pride in creating an environment where together, we celebrate the special moments and honor how you wish to, as we say, “Live Your Life.”
Carlton Senior Living is honored as one of the Best Workplaces for Aging Services, recognized as #1 in California and #2 in the Nation by Fortune. The collective work and dedication that each exceptional associate has contributed since joining Carlton helped achieve this accomplishment. We are proud to share that over 75% of our leaders have been promoted from within our company. Our Executive Directors, the leader in our communities, have been with us for over ten years on average. I believe strongly in our associates and the services that we offer that I guarantee your satisfaction. Exclusive to Carlton Senior Living, we offer a 100% Satisfaction Guarantee program which allows you to try us for 90 days. If for any reason you are not satisfied that you made the right decision, we will refund 100% of the monthly fee you paid. I hope that this helps you make the best decision, and I welcome you to come and explore our communities so you can feel the difference.
President & CEO
Carlton Senior Living