Carlton Senior Living Terms & Conditions

Last Updated: 7/6/2026

At Carlton Senior Living, we are committed to providing clear and helpful information about our communities, services, and communications. These Terms & Conditions explain how our website, online forms, digital communications, SMS/text messaging, and related services may be used. By accessing our website, submitting information through our website, or opting in to receive communications from Carlton Senior Living, you agree to these Terms & Conditions.

The Carlton Senior Living website is intended to provide general information about our communities, services, living options, events, resources, and ways to contact our team. The information provided on this website is for informational purposes only and does not constitute medical, legal, financial, or professional advice.

You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation, security, or accessibility of the site.

When you submit a form, request information, schedule a visit, subscribe to updates, or otherwise provide your contact information to Carlton Senior Living, we may use the information you provide to respond to your inquiry, share information about our communities and services, provide requested updates, or communicate with you about opportunities that may be relevant to you.

By providing your phone number and opting in to receive SMS/text messages from Carlton Senior Living, you consent to receive text messages from Carlton Senior Living regarding your inquiries, services, promotions, events, community updates, appointment or tour reminders, and other notifications that may be relevant to you.

Message frequency may vary based on your interaction with Carlton Senior Living and the types of communications you have requested or agreed to receive.

Message and data rates may apply.

You may opt out of receiving SMS/text messages at any time by replying STOP to any message. After you reply STOP, you may receive a confirmation message confirming that you have been unsubscribed. After this, you will no longer receive SMS/text messages from Carlton Senior Living unless you opt in again.

For help or support, reply HELP to any message. You may also contact Carlton Senior Living at info@carltonseniorliving.com or (800) 227-5866.

Carriers are not liable for delayed or undelivered messages.

SMS consent and phone numbers will not be shared with third parties or affiliates for marketing purposes. For more information about how Carlton Senior Living collects, uses, and protects personal information, please review our Privacy Policy:
https://www.carltonseniorliving.com/privacypolicy/

If you provide your email address or subscribe to Carlton Senior Living updates, we may send you emails related to your inquiry, requested information, newsletters, events, resources, promotions, or community updates. You may unsubscribe from marketing emails by following the unsubscribe instructions included in the email or by contacting us at info@carltonseniorliving.com.

Your use of this website and your communications with Carlton Senior Living are also governed by our Privacy Policy. Please review the Privacy Policy to understand how Carlton Senior Living collects, uses, shares, and protects personal information.

Privacy Policy:
https://www.carltonseniorliving.com/privacypolicy/

All content on this website, including text, images, graphics, logos, videos, design elements, and other materials, is owned by or licensed to Carlton Senior Living unless otherwise stated. You may not copy, reproduce, distribute, modify, or use website content for commercial purposes without prior written permission from Carlton Senior Living.

This website may contain links to third-party websites or services. Carlton Senior Living is not responsible for the content, privacy practices, terms, or availability of third-party websites. Accessing third-party links is done at your own discretion.

Carlton Senior Living makes reasonable efforts to keep the website available and accurate, but we do not guarantee that the website will be uninterrupted, error-free, secure, or free from technical issues. We may update, modify, or remove website content at any time without notice.

To the fullest extent permitted by law, Carlton Senior Living is not liable for any damages arising from your use of, or inability to use, this website or any information provided through the website.

Carlton Senior Living may update these Terms & Conditions at any time. Updates will be posted to this page with a revised “Last Updated” date. Your continued use of the website after changes are posted means you accept the updated Terms & Conditions.

If you have questions about these Terms & Conditions, please contact us:

Carlton Senior Living
4071 Port Chicago Hwy., Suite 130
Concord, CA 94520

Email: info@carltonseniorliving.com
Phone: (800) 227-5866