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Carlton Senior Living Communities – About Us

From the FamilyAbout UsMissionService PrinciplesBrochure

Letter from the Family

At Carlton Senior Living, taking care of your family is our passion and an extremely personal experience. I became involved in caring for seniors when I learned firsthand the challenges of caring for a loved one.

As primary caregiver for my mother, Carolyn, I was determined to develop a supportive senior community that would provide superior services, allowing her to be independent and enjoy her remaining years. That’s when I made a commitment to build caring, family-based communities to meet not only her needs, but the needs of other seniors, too.

My determination was paramount to the development of Carlton Senior Living. I wanted to create an environment that allowed seniors to enjoy active, quality lifestyles. That’s why our communities offer vibrant activity programs, fun outings, fresh meals, and professional live entertainment many times per week. Most important to my mother and to me, was that the community’s staff be well trained, caring and family-oriented.

Years ago my mom ingrained in me ‘If a job is worth doing, do it right.’ Those words still ring in my ears today and we strive to live them every day.

In 1989, I had the good fortune to have my longtime personal friend, Dr. Donald Engle, join me as a partner. Dr. Engle provides medical expertise and supports our ability to build communities that enrich the lives of seniors and their families. His years of development experience perfectly match our vision to create unique senior living communities that offer a variety of levels of care.

We are proud of what we have developed and enjoy spending time at our communities, where we have created a positive environment for seniors and their families. It makes me smile when I see residents laughing in the family room, enjoying Sunday brunch with their families or making new friends in the Carlton Café.

I can almost hear my mother saying ‘The job was worth doing, and you did it right, son.”

Tom MacDonald
Founder of Carlton Senior Living

Family-owned and involved for more than 20 years, Carlton Senior Living is committed to empowering its residents through our continuum of care services.

Carlton Senior Living Communities - Management

Our Senior Living Communities are the foundation for seniors and their families, and our services are the tools they use to live well each day. They choose how much or how little assistance they need from our staff. To that end we offer an array of services to support residents’ every day needs, such as transportation, dining, and laundry and housekeeping services. But we also aim to nurture all aspects of their lifestyle by offering choices in entertainment, recreation, exercise, and spa and salon services. As a resident’s best health needs change, so does our level of support.

Carlton Senior Living Communities - Owners Tom MacDonald and Don Engle

If necessary there are a variety of properties under the Carlton Senior Living umbrella that allow residents to move seamlessly between care options. Our Lifestyle Options section will better acquaint you with our services whereas the Location section will introduce you to the unique perspective of each of our eight Senior Living Communities.

Our Mission

Family-owned and involved Carlton Senior Living has made its mark on the senior living industry, winning national awards for resident care, health and fitness, staff development programs and more. Committed to empowering its residents with a continuum of care services, Carlton Senior Living communities offer the best independent living, assisted living for residents needing a little help with daily activities, enhanced assisted living for those with more acute healthcare needs and memory care for those challenged by dementia or Alzheimer’s disease.

It is a simple formula in which residents and their needs determine how much or how little assistance they need. As a resident’s needs change, so does the level of support. If necessary, there are a variety of communities under the Carlton Senior Living umbrella to allow residents to move seamlessly between locations and care levels.

Carlton Senior Living relieves the burden of everyday needs, such as transportation, dining, laundry and housekeeping, but we also aim to nurture the senior living lifestyle by offering many choices in entertainment, recreation, exercise, and spa and salon services.

What really sets Carlton Senior Living apart from other senior living options are top-quality food, the invigorating daily experience and attentive, caring staff we treat as family and who extend that compassion to the residents at our communities.

Please take a look at our communities and join us for a tour soon. We look forward to welcoming you home.

At Carlton Senior Living we are guided by our Unique Service Principles. You may be asking the question…”What makes Carlton Senior Living communities different than other retirement communities?” The answer is simple…it’s our Unique Service Principles! These principles are steeped in our ability to love, honor and provide for our residents.

Family Connection Involvement
We are Family Owned and Involved and consider our staff, residents, and their families to be an integral part of our extended family. Our owners, Tom MacDonald and Don Engle, and their families have promoted family involvement for over 20 years in this industry. It has been their goal to make residents, their family and friends, and staff feel an equal part of each community. We do this through semi-annual Family Care Conferences to assess the changing needs of our residents. We also have an annual Family Connection BBQ at each community, monthly family brunches, and monthly meal tickets to encourage family and friend involvement. Other events occur to strengthen the bond between our family and your family.

70/70 Satisfaction Guarantee
Residents who are 70 years of age upon move-in have 70 days to be one hundred percent satisfied with their community of choice. If for any reason a first-time resident is not satisfied, Carlton Senior Living will refund all rent paid. Download a brochure or ask a Retirement Counselor for more details.

Personal Choice Options
At Carlton Senior Living communities we want YOU to be happy and we feel part of that is making the lifestyle fit YOUR needs, not ours. That is why we have designed options that encourage choice and independence.

With Personal Care Options you pay only for the services you need. Our a la carte pricing allows seniors a level of freedom to choose that other senior care communities just can’t match.

Our Personal Dining packages are unique to the senior hospitality industry. There are no set meal times at Carlton Senior Living communities. Residents choose from ever-changing, seasonal menus in our All-Day Dining Room or quick snack selections from the 24-hour cafe.

And, our Personal Expressions program is designed around your interests and hobbies, and nurtures quality time with family and loved ones.

Respite Resort Stay and Fast Move In Program

Life is unpredictable. Carlton Senior Living wants to take the stress out of the unforeseen need for senior care, which can often require an immediate response. We specialize in crisis management and boast a six-hour turn around from inquiry to move-in. Even if your needs aren’t as immediate, we still offer short-term stay for seniors and their families. Learn more with this brochure.

Diabetic Management Program “Award Winning ‘Best of the Best’ ALFA 2007

Diabetes is of growing concern in the senior population and Carlton Senior Living is committed to creating better living solutions for diabetics. Our award-winning diabetic management program was recognized as one of the Assisted Living Federation of America’s Best of the Best 2007. Diabetic Management is our specialty and our program offers Licensed Vocational Nursing (LVN) services, medication management, diet and exercise care plans, and more.

‘Our House’ Dementia Care

Many Carlton Senior Living communities offer a quaint, smaller environment known as ‘Our House’ specifically designed for those with dementia related challenges. Our priority is the healthy longevity of our residents with dementia care needs. We focus on socialization, physical stimulation, nutrition and even pet companionship.

Fall Awareness Program “Award Winning ‘Best of the Best’ ALFA 2008″
Preventing injury is paramount and Carlton Senior Living is uniquely tuned to the challenges facing the senior population. To this end, we offer balance fitness and healthy walking classes six times a week, fall awareness seminars, and fall risk assessments. You can calculate fall risk online with our assessment tool or learn more about the fall risk management factors.