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Why Carlton?

We help residents live their lives with attractive senior housing options, acclaimed services and our legendary “culture of care.”

 

Our Mission

We’re a family-founded, family-focused company, and taking care of you and your loved ones is our mission and our passion.

 

Service Principles

We aim to love, honor and care for our residents with exceptional service, enthusiasm and integrity.

Our Memory Care

“Everyone is helpful and caring. It is such a relief that my mom is taken care of at Carlton’s Memory Care. I never worry about her care or well being and she is happy when I visit. Thank you all!” – Alice C.

From the Carlton Senior Community Blog

Resident Spotlight - Dr. Bob Powell

Resident Spotlight - Dr. Bob Powell

Meet Carlton Senior Living spotlight resident, Dr. Bob Powell, DVM - Robert “Bob” Powell was born August 14, 1939 in Grass Valley, California, to Delbert and Alma Powell. He had two older brothers, Bill and Bud. Bob says that he remembers them all being close. He recalls “screwing around in their yard,” where they had their own baseball diamond. When he was a child Bob loved animals; he had dogs, pigeons, and cats. One of his favorite animals was Boots, the Border Collie, who was born one year before him. He gave Bob a sense of safety. “When Boots was around, no one would pick on me… If a kid acted up and Boots was around, Boots would nail them.” Bob has lived in Grass Valley, Sacramento, and Davis. Bob attended C.K. McClatchy High School in Sacramento and has many good memories of his time there. One of Bob’s favorite things in high school was running track. He says his favorite thing about it was the finish line. He had the opportunity to be one of ten people to run hurdles in the California State Track Meet. There is a good possibility, he says, that he “was the third-fastest high school runner in the state. Maybe there is a little imagination to that, but I was pretty good.” He graduated from high school in 1957. After he graduated Bob went straight on to continue his education. He first attended and graduated from Sacramento City (Junior) College. He was then accepted to U.C. Davis. Bob put himself through all seven years of school. He said he, “always had a job and piled up some debt to go to school.” He graduated from UCD in 1964. During and after college, Bob worked in Sacramento for Dr. Robert Mueller, DVM, for roughly seven years. Bob greatly admires Dr. Mueller, who was like a mentor to him. During his time with Dr. Mueller he paid off his college loans (early!). Following his time at that clinic, Bob took out a loan and purchased a lot in Sacramento near Broadway and Riverside where he designed and built an animal hospital. With no clients, he and Gail opened one of the first “cats only” veterinarian clinics in Sacramento (and the country). At only thirty-one years old Bob would treat his clients with the utmost respect. His daughter Terri said, “he was always the last to raise his prices, and if there was an elderly person who could not afford the prices, he would not charge them.” Taking care of animals, and ensuring they have a healthy life, is vital to Bob. Even in now, in his 80s he wants to open another clinic, “I opened a clinic when I was younger, and I’ll open one in my 80s!” There have been two previous marriages in Bob’s life. One to a Gail Loraine and the other Barbara K. Although he is no longer married to either woman, he is still close with both. Bob has two children, Terri, born in 1958, and Brian, born in 1964. He has four grandchildren: Alex, Jenna, Sam and Ben. He recently got a rescue cat, Mari, who enjoys spending time with Bob in his room and keeping him company. When asked about his favorite life experiences, Bob responded with, “in eighty years I have had many favorite life experiences!” He owns a condo in Maui and spent many trips vacationing there, he loved walking on the beach and hopes one day to return. He also enjoyed a visit to Japan. His favorite dessert is vanilla ice cream and his favorite meal is a Cornish pasty. As a child his mother would make pasties for dinner and there are still a few places in Grass Valley that have good recipes. Bob’s favorite thing about living at Carlton is the food. He absolutely loves the food here and has never had one complaint. There was one evening where we had a lobster feed; this was his favorite experience so far. Bob believes he has a good sense of humor. There is a decent possibility he “has an I.Q. of 250”, he is pretty sure that “in all phases of life I have known a lot of smart people, and I think I’m pretty smart, too. But who knows? Maybe I’m bragging.” Bob would like to be remembered as a good veterinarian, Christian, and father. He also wants to be remembered for his honesty; he tries not to tell lies. Some advice he would like to pass on to others is, “be honest… that’s the biggie.” View additional Resident Spotlight articles. Written by Ben Slade, Resident Liaison at Carlton Senior Living Davis     Read more

Hands On with Carlton University

Hands On with Carlton University

"Tell me and I forget, teach me and I remember, involve me and I learn." ~Benjamin Franklin At Carlton Senior Living we believe in our commitments to love, honor and provide for our residents and associates. Carlton University was established with the goal of offering a hands on approach for associates to have a chance to connect with one another, demonstrate skills and techniques learned and be able to reflect on this experience as a tool to enhance their professional engagement with residents. Currently, Carlton Senior Living is the only adult living in California hosting the required initial clinical caregiver training live as opposed to utilizing a computer based training program to both new and veteran associates. Led by Lindsey Flores, our Vice President of Staff Development, our Carlton University Instructor team has grown in the recent year. We are thrilled to spotlight their team, who has taken the time to share their personal thoughts on the growth and success they have achieved, what it means to be a Carlton University instructor and what they recall as their WOW moment since starting in the role.   Let us take some time now to hear from the team themselves; Katheryn Winter, Micki Thao, Veronica Pavlakis, Kasie Wimmer, Sierra Penfold and Eric Demuth. Katheryn Winter shares that being a Carlton University instructor means that she gets to inspire staff everyday to put their BEST foot forward in upholding the commitments to love, honor and provide for our residents and each other. She has the opportunity to teach them new tools and techniques to use in the hopes that it will make their job more convenient and adaptable. In the role as an instructor she also finds that she is a role model and mentor to newly hired staff members and current associates. The team of instructors work diligently every day to encourage and empower the staff. Since beginning in her role as a Carlton University instructor, Katheryn has found that her WOW moment has been how much she gets to learn from the associates. She is molded differently with each training she leads. She has the chance to have deep conversations with associates that challenge her intellectually. She laughs with them, cries with them but most importantly learns with them. She is privileged to learn about experiences and personal stories that pull at her heart strings. As Katheryn put's it, "It's wonderful to see such beautiful connections being made right before my eyes." Three words that she feels describe her best are; passionate, empathetic, kind.     Micki Thao shares with us her favorite quote by Norton Juster which is "It's not just learning that's important, it's learning what to do with what you learn and learning why you learn things that matters." Micki is someone who is always eager to learn in a classroom setting but what she loves most about her role as a Carlton University instructor is the ability to learn so much from those around her. The best part about her role is the ability to also learn from new and veteran associates. There is never a day where she doesn't learn about something new. As a Carlton University instructor she feels responsible for embodying the culture of Carlton. Not only to educate those around her but to also inspire others to do the right thing through the Carlton commitments of love, honor and provide. She impacts those around her in so many different ways from an educational standpoint to a personal level. Three words that she feels describe her best are; honest, resilient and dedicated.   Veronica Pavlakis started with the company when she was 15 years old as a volunteer to obtain volunteer hours for high school. Little did she know that she would fall in love with Carlton's culture and how they view caring for our residents. She recently celebrated her 15 year anniversary with Carlton Senior Living and as she reflects on her time she has experienced many different rolls within the company. However, being a Carlton University instructor means taking those rolls and experiences to use them in leading our current and future associates to be the best of the best. By extending to them the knowledge and tools to not only give our residents the best experience possible but to ensure they have that same experience as well.Over the past three years of instructing she is so very grateful to say that she has experienced many WOW moments on a weekly basis. One moment in particular that stands out is being able to see one of our new hires use "Hand Under Hand" with one of our residents, a technique that we teach to our employees that encourages independence with our residents living with dementia and that can help soothe a resident when needed. As instructors, Veronica shares, "we teach all of our tools and techniques in a class room environment, so seeing the employees use what we teach them when they are interacting with our residents is a very special thing to witness." Three words that she feels describe her best are; energetic, passionate and full of humor! While instructing she has come across many different employees who have worked in this field for years, sometimes decades. Hearing or reading the responses they give after going through Carlton University is always so refreshing. It reflects how grateful they are that we have created an interactive program to help them succeed in their roles. Truly it is a confirmation that together we are all making a difference in our residents lives!   Kasie Wimmer still finds it hard to believe that this is what she gets to do for a living. The people she works with and works for are spectacular as individuals and together, they have molded her into a better professional, and a better person. Which is why it would come as no surprise to learn that the magnitude of WOW moments this role has provided Kasie with has been beyond anything she feels she could have ever imagined. One WOW moment that impacted her in a major way occurred during a coaching session in the field with a care partner who was struggling to figure out the best approach to provide shower support with a resident living with dementia. Kasie encouraged her to consider his past and present. Together they brainstormed how she might channel what she knew about this resident's career, personal experiences and preferences into a more creative approach. Due to this, the care partner was successful in her attempt to support the resident in this way-- when no one else had been! The associate was proud and optimistic, and Kasie had the honor of congratulating her on her creativity and success. In Kasie's own words, "acting as a Carlton University instructor means a responsibility to educate, empower, and motivate our newest hires and veteran associates to want to become the best versions of themselves for each other and for our residents & families. I have the honor of connecting with, and advocating for, so many incredible people on a daily basis and am sincerely and endlessly grateful. This role, and what it means to me, inspires me to work towards being the best version of myself as well. It's humbling and enlivening." Three words that she feels describe her best are; passionate (for better or worse), dedicated (to the program and to the company) and inspired (to inspire others to become pioneers in their positions, and our industry).   Sierra Penfold is a recent addition to our Carlton University instructor team and she has found that in her role she has the opportunity to positively impact all of our associates, which in turn positively impacts our residents and families and even further in return. She loves that she gets to remind our associates how smart, creative and powerful they are. She has had quite a few WOW moments since starting on the team. She has even had residents sit in on some of her Veteran Training classes and approach her after expressing their appreciation because even they learned some new tools or tactics to implement when talking to or working with others. One thing that she consistently loves seeing is the “Aha” moments that come from others. When they get it, the smile they give when they KNOW the answer, when you see them feel empowered. As Sierra shares in her own words, "I love the bond that I get to have with all of our associates, each one is so different. I learn from them every day, and it has definitely made me a better person. I love that Carlton has created this platform for everyone to learn, grown, and better themselves." Three words that she feels describe her best are; passionate, happy and positive. She LOVES what she does and LOVES the company she works for. She feels thankful to come to work and do what she does every day. The associates, our residents, our community and everyone else in between fuels her passion! She never thought she would end up where she has, but she couldn’t imagine being anywhere else. Sierra loves being present for life and seeing the good in all that she can. She loves to remind people how wonderful, strong, and smart they are. How often do we hear that we are doing a good job or someone is proud of us? Probably not as often as we should, so why not be the person that spreads that?   Eric Demuth is another recent addition to our Carlton University instructor team. To Eric, being a Carlton University instructor means ensuring all our staff, across the board, are provided the opportunity to ask questions, feel supported, and get both quality and consistent training each time we see them. Since starting in the role Eric has found that his WOW moment has been meeting the teams in all our different communities and seeing their longevity and eagerness to learn. Three words he feels describe him best are; funny, compassionate and a good listener. In Eric's own words, "even after more than five years with Carlton, I still love and look forward to going to work. The energy and enthusiasm of the people I work with is amazing and unparalleled!"       We would like to take a moment to thank our Carlton University Instructors for sharing with us their personal thoughts, accomplishments and success. All that they do individually and together as a group to further enhance our associates knowledge by providing hands on training and support throughout their on-boarding and career with Carlton is appreciated. It is no doubt that their unfailing commitment and support for our associates and residents is a true reflection of Margaret Mead and her famous quote:  "Never doubt that a small group of thoughtful, committed citizens can change the world. Indeed, it is the only thing that ever has." Read more

Resident Spotlight – Caroline Casipit

Resident Spotlight – Caroline Casipit

Meet Carlton Senior Living spotlight resident, Caroline Casipit – Caroline Louise Boteilho was born on the island of Maui in Hawaii on December 7, 1937 and moved to Molokai island a year later. She is the second oldest of nine siblings who now live everywhere from Hawaii to Idaho. At the age of 19, Caroline moved to Hayward, California and was married to her husband, Calvin Casipit, for 52 years until his passing in 2012. Caroline and Calvin are parents to three sons, Calvin, Chaton and Clifford. Caroline is also the proud grandmother of five grandchildren and is the happy cat companion of Sofie. The ways to describe Caroline are adventurous, competitive and an animal lover. In her earlier years, Caroline worked in a cookie factory and she also worked in an office. She eventually retired to Prescott, Arizona before moving to Carlton Senior Living Elk Grove in 2019 to be closer to her sister. Some of her favorite things about Carlton is how beautiful the community is and the wonderful staff. She also enjoys the delicious meals. The advice she offers new residents is to look to the future and to not give up but instead focus on their health. Out of all the places she has visited, her favorite was Canada. She once went on a Canadian cross-country trip from Victoria to Manitoba and stayed in a countryside lake house cabin in the mountains. Her hobbies include knitting and sewing. An avid bowler, she has traveled around the country to compete in bowling tournaments. View additional Resident Spotlight articles.   Read more

Carlton Reduces Resident Falls by 31% with SafelyYou

Carlton Reduces Resident Falls by 31% with SafelyYou

Falls and fear of falling are often a big part of the decision for a resident and their family to choose assisted living. In assisted living, a care team can support making sure the right protections are in place, and if anything does happen, trained personnel are there to help. For residents with dementia who cannot necessarily advocate for themselves, it can be challenging for care staff to design effective fall management plans. This is one reason that adults living with dementia in assisted living and skilled nursing communities fall nearly twice as often as those without dementia. Moreover, an estimated 80% of falls in dementia care are unwitnessed, usually happening at night. Since every unwitnessed fall could have resulted in a head injury, care staff often must call emergency services. Falls quickly turn into major events and are stressful for residents and their families. They are also very expensive, with ER visits costing families $500-$1000 out of pocket. Wellness programs and other fall prevention programs are challenging to adapt to memory care, where adherence is usually limited, or devices are seldom worn. Current technologies like bed alarms and wearables are often purely reactive in nature, only alerting staff after a fall has happened or providing data with little actionable insight. They do not provide a way to prevent falls or the frequent use of Emergency Medical Services. It is time for a new approach. Carlton Senior Living joined forces with SafelyYou to uncover exactly how the 230 residents in their seven memory care communities were falling. They wanted to figure out a way to truly reduce falls, keep residents out of the ER, and give family members peace of mind. Read the full report to learn how Carlton has reduced resident falls by 31% with SafelyYou:             Looking for more ways to reduce the risk of falls? Watch 6 Steps to Prevent a Fall brought to you by the National Council on Aging.   Read more

Resident Spotlight- Ashok & Shaila Patwahrdhan

Resident Spotlight- Ashok & Shaila Patwahrdhan

Meet Carlton Senior Living resident spotlight couple- Ashok & Shaila Patwahrdhan. Ashok was born in Nagpur, India on July 21, 1937. He is the oldest of three boys. In October 1972 they moved to California for a new job since his last one had ended in New York. He got married to his wife on May 11,1961 in Bombay, India. They got married only a few weeks after getting to know each other and would not have it any other way. The had a big wedding with friends and family joining to celebrate the big day. They have 2 boys and a girl and appreciate when they spend time together since they are all not close by. They have four granddaughters and one grandson. He had a wonderful career as a civil engineer and always knew he wanted to follow that career growing up. He got his PhD in Engineering and he really enjoyed learning. Shaila proudest moment was living in Russia where her husband earned his PhD degree. He taught engineering classes in India and had a good time with his students. He is part of a few organizations and has also formed his own nonprofit.Three words that would best describe him are smiling, reader, and witty. He would like to be remembered as a kind and helpful person. His proudest moments are when his family is together and creating lasting memories.The activity he is looking forward to Fantan for Pennies and Socials. Shaila is interested in the knitting group once she gets some free time. Ashook enjoys how everything is so close to the community and the home feeling it has. He enjoys spicy food and his favorite color is blue. His favorite music is Indian and classical symphony. His favorite movie is My Fair Lady. His favorite travel is Europe because of its art, culture, and food. It was nice learning the transit system. His favorite travel experience with his wife would be the many tours they did together in Europe. His favorite childhood memory would be the stories his father would tell him and how detailed they were. Ashok biggest fear is having a bad dream that is not true and biggest hope is for a better world. People would be surprised to know that he moved here because he always thought he would be aging at home. He knows Carlton Senior Living is a good place for him and his wife to be more social and making new friends. Before moving to Carlton Senior Living they were living in their own home in Concord.   Shaila was born on November 7, 1940 in Mumbai, India. She has three brothers and two sisters. Her first job was at a bank in India. Her favorite job was being a mom to her kids and seeing them grow up. Her advice to the younger generation of today would be to practice patience because it goes a long way. Happiness for Shaila is being with family and creating memories. Also she did not expect to stay in the United States this long she always thought she would live in India with her family but is happy with the family she has created here. Three words that would best describe Shaila would be enjoyable, pleasant, and friendly. She would like to be remembered as a loving mother. One of the activities she is looking forward to is Bingo and making new friends during socials. Her favorite food would be Indian food and ice cream. Shaila enjoys Bollywood music and her favorite sport to watch is Cricket. Her favorite travel experience would be whale watching. Her favorite childhood memory is going to the zoo in India. She has a fear of heights and hopes for happiness and good health. People would be surprised to know she writes poems. The most Influential person for Shaila would be her grandmother because she taught her a lot of good lessons that she implements in her day to day activities. View additional Resident Spotlight articles. Written by Melissa Alvarez, Personal Expressions Assistant at Carlton Senior Living Concord Read more

Resident Spotlight- Sue Bolender

Resident Spotlight- Sue Bolender

Meet Carlton Senior Living resident spotlight- Sue Bolender. Sue was born in 1940 in San Francisco, California to Leslie and Elizabeth Stocker. Her father served in the military and her mother was a bookkeeper and an accountant. In her youth, Sue lived in Marin County as well as Hawaii where her father was stationed during his time in the service. After her father’s service ended, the family returned to Marin County and her parents eventually divorced when she was 8 years old. As a child, she also lived on her grandparent’s 50-acre salt marsh north of Novato with her cousins who were English colonials from China. In eighth grade, she moved to Petaluma in Sonoma County. As a young adult, Sue attended college at the University of California, Berkeley. At age 59, she returned to college and received her degree from Dominican University of California in San Rafael after which she began her 11-year career as a Resource Teacher. During her marriage, Sue lived in Washington, Los Angeles, Portland and eventually settled in Orinda where she raised her daughter, Betsey, and son, Rush. Sue has had many interests and hobbies over the years including hiking, boating, camping and volunteering. As a girl, she was taught to read music by her grandmother and also learned to play a little piano. She enjoyed ballet as a child and as an adult, she also took up belly dancing, ballroom dancing and tennis. Sue has a bit of an adventurous side and in more recent years, for her 65th birthday, she had taken a vacation which include a scuba diving course and she even went swimming with sharks without the security of a cage. Over time Sue has also been involved in a garden club, swim club, friendship circle and has also acted as a Mary Kay consultant. In 2013 she was diagnosed with Parkinson’s Disease, a progressive nervous system disorder that affects movement. She retired in 2014 and underwent shoulder surgery that same year after which time she moved to Carlton Senior Living Concord. She now lives at Carlton Senior Living Pleasant Hill where she spends her free time reading, listening to music and visiting with her four grandchildren. View additional Resident Spotlight articles. Written by Patrick Coleman, Personal Expressions Manager at Carlton Senior Living Pleasant Hill   Read more